The STAR Method

The STAR interview method is a structured approach to answering behavioral-based interview questions that help employers to understand a candidate’s past behavior and how it can predict their future performance. 

Using the STAR method is important because it helps employers to:

  • Assess a candidate’s skills and qualifications: Employers can ask specific and detailed questions that will help them to assess a candidate’s skills, qualifications, and how they have applied those skills in previous roles.
  • Identify a candidate’s strengths and weaknesses: Employers understand how a candidate has handled different situations in the past, which can help them identify the candidate’s strengths and weaknesses.
  • Evaluate a candidate’s potential: Employers evaluate a candidate’s potential for success in the role and how they would perform in similar situations in the future.
  • Compare candidates: Employers can ask the same set of questions to multiple candidates, which makes it easier to compare and evaluate their responses and make a decision.
  • Make objective decisions: Employers make objective decisions by providing a structured way to evaluate candidates’ responses and assess their qualifications and experience.
  • Avoid bias: Employers avoid bias by providing a consistent way to evaluate candidates’ responses and assess their qualifications and experience, regardless of their background or demographics.
  • Provide valuable feedback to candidates: Employers can provide valuable feedback to candidates by giving them specific feedback on their answers, which can help them improve their interview skills and prepare them better for future job opportunities.

Step by Step

  • Situation
    • Describe the specifics or context of the situation that you want to highlight. 
    • What was it?
    • When was it?
    • Who was involved?
  • Task & Actions
    • Specify what actions you took to complete the tasks and achieve your results.
    • What were you asked to do?
    • What did you do?
    • How did you interact with others involved?
  • Results
    • Share the results that followed due to your actions and/or the general outcome of the situation. 
    • Let them know what results you could also provide to their company if they offer you the position.
    • How did the situation end?
    • What metrics can you share?
    • What feedback did you get?
    • What was the outcome?
  • Reflection (bonus).
    • What did you learn?

The SHARE Method

  • S -- Situation; describe a specific situation;
  • H -- Hindrances; identify any hindrances or challenges faced;
  • A -- Action; explain the action(s) you took in response;
  • R -- Results; discuss the results or outcomes from your action(s);
  • E -- Evaluate; explain and evaluate what you learned from the experience.

References

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