Saying no is hard. We don’t want to disappoint or let people down. And yet, you can’t say yes to everything. You can say no and still sound like a responsible, easy-to-work-with, accommodating professional.
Step by Step
- Acknowledge the request by getting back to the requestor within 24 hours.
- "Thank you for asking to..."
- Give yourself time to think about and respond to requests.
- Negotiate requests to your and the requestor’s satisfaction.
- Option One: Simply say no.
- Option Two: Agree and negotiate the time frame.
- Option Three: Say no to the request but say what you can do.
- Agree on what you can and are willing to do.
- Keep your commitments.
Covered Scenarios
- How to say no.
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