Coaching with Clean Language

"The Five-Minute Coach offers a simple, step-by-step guide to how to coach quickly and effortlessly and get amazingly better results at work. Short, punchy, and easy to read, the user can swiftly learn this innovative and effective tool for improving performance. Designed for leaders, managers, and supervisors, in any setting, The Five-Minute Coach is a ground-breaking approach to coaching on the job" - Amazon.com

Step 1. Identify and Outcome.

  • "[And] What would you like to have happened?
    • If the answer is not an Outcome, ask:
      • "And [last answer] What would you like to have happened?"
    • If the answer is an Outcome then continue

Step 2. Choosing the best Outcome.

  • "And when [outcome in coaches words], then what happens?"
  • "And when [last answer], then what happens?"
    • Repeat the question with each answer until no new answer emerges.
  • "And [outcome] and [recap all the answers], what are you drawn to most?"
    • This is the 'new outcome'.

Step 3. Discovering more about the Outcome.

  • "And when ['new outcome'], what kind of [same word or phrase from the outcome]?"
  • "And when [last answer], is there anything else about [same word or phrase]?"
  • "And when [last answer], where is/are [same word or phrase]?"
  • "And when [last answer], whereabouts [last answer]?"
  • "And [last answer]. Given what you know, what would like to have happened?"
    • This is the 'final outcome'.

Step 4. Action Planning.

  • "And what needs to happen for ['final outcome']?"
  • "And is there anything else that needs to happen for [final outcome]?"
    • Repeat the question until you hear 'no' as an answer.
  • "And [final outcome and recap every action point]is there anything else that needs to happen for [final outcome]?"
    • Repeat the question until you hear 'no' as an answer.
  • "And [final outcome and recap every action point], and what needs to happen first? And can [previous answer]"

Step 5. Motivate to Act.

  • "And when [first thing], then what happens?"
    • Repeat until the coachee is in a positive state and seems keen to act.
  • "And is that a good place to stop?"
    • Handover notes.

References

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